Consumer Duty
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Using technology to deliver Consumer Duty
Written by Richard Wake, Chief Customer Officer at intelliflo When the Retail Distribution Review (RDR) loomed back in 2012 it was predicted…
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Consumer Duty fair value prompts 37% of adviser firms to change their fee structure
Royal London, the UK’s largest life, pensions and investment mutual, along with research partner, the lang cat, has found 37% of adviser firms have…
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Consumer Duty three months on – how are firms coping?
Sharing his insight, Jonathan Barrett, Co-Founder and Managing Director of Comentis, explains why 31st July was just the start of the new Consumer…
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Consumer Duty 3 months on: how IFAs can harness AI to ensure every client is treated fairly
Written by Richard Bassett, VP Digital & Analytics, NICE International The Financial Conduct Authority’s new Consumer Duty has now been in effect…
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MARS users identify similar number of vulnerable people as FCA, MorganAsh data reveals
Firms using vulnerability assessments for their Consumer Duty compliance are identifying a similar proportion of vulnerable clients as the FCA’s own findings,…
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PFS launches Consumer Duty digital learning suite
The PFS and CII have launched a new Consumer Duty digital learning suite, adding to the extensive toolkit of resources already available…
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Treatments: helping advisers offer the most effective next steps to vulnerable consumers – MorganAsh
Written by Andrew Gething, Founder and Managing Director at MorganAsh Consumer Duty places particular focus on identifying and measuring the vulnerability of…
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Reg tech provider helps adviser network meet its Consumer Duty requirements
Clinical reg tech provider, Comentis, has today announced an agreement with In Partnership, a leading network of financial and mortgage advisers. In Partnership will…
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Building Societies are FAILING Online Trust Signals
Analysis by the UK’s first financial services digital marketing agency, Balance, found that guidance based on Google’s EEAT guidelines and the FCA’s Consumer…
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1 in 10 financial advisers look to quit industry due to Consumer Duty
One in 10 advisers are looking to exit the industry because of the Consumer Duty as more than a third say regulations…
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