Consumer Duty
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Consumer Duty one month on – pointers from the FCA Retirement Income Advice Study
Today marks the first month since the Consumer Duty went live. We can now expect every FCA consultation, study, or policy intervention…
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Quilter launches client communications toolkit for advisers
As part of its Consumer Duty support, Quilter has launched a new client communications guide to help financial advisers deliver messages to clients more…
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Consumer Duty should lead to more proactive referrals for added-value support, says RedArc
Consumer Duty should lead to more proactive referrals for added-value support, says RedArc, the nurse-led health and wellbeing service. The wealth of support…
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James Sharp adopts MARS platform from MorganAsh to help manage consumer vulnerability
Wealth management firm James Sharp has implemented the MorganAsh Resilience System, to assess, measure and report on their customers’ vulnerability, in line…
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With Consumer Duty Driving Change in Later Life Lending, Advisers would Welcome Additional Training and Support – more2life
According to more2life’s bi-annual vulnerability report, two-fifths (39%) of later life advisers feel more ‘in-depth’ vulnerability training is needed to meet the requirements of…
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How has Consumer Duty impacted day-to-day life for advisers?
July 31st saw Consumer Duty come into force bringing about the biggest regulatory change that most people in the financial services industry…
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Culture change can turn the Consumer Duty to the IFA’s competitive advantage
There is no doubt that the next 12 months will be a testing time for IFAs. The Consumer Duty kicked in on…
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Moneyfacts launches new Consumer Duty Audit Tool for Mortgages
Following the high demand for its Savings Audit Tool, the new Moneyfacts Consumer Duty Audit Tool for Mortgages is now available to…
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Without the firepower, FCA will struggle to back up its shake-up with enforcement – comments from specialist regulatory compliance lawyer
Following the introduction of the FCA’s much-anticipated Consumer Duty, financial regulatory compliance solicitor Alessio Ianiello, associate in the Investment Fraud & Mis-Selling team at…
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Consumer Duty deadline just the starting point when it comes to vulnerability says Jonathan Barrett
Jonathan Barrett, CEO and Co-Founder at reg tech provider, Comentis,comments on the Consumer Duty deadline which has come into force today. He said: “Customer…
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